IRS Phone Numbers: Contact The IRS

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We’re coming up on tax season and Everlance wants everyone to be prepared. We’ve created a list of IRS phone numbers that can help you, whether you’re an individual, employee, self-employed or a business – this list should have you covered.

IRS Phone Numbers

The IRS has been steering people towards self-service online for a few years now, however, they do maintain dedicated hotline numbers for most of the issues you will face.

The IRS warns people of heavy wait times during the tax season (Jan 1st – April 15th) and cautions all callers to be adequately prepared for each phone call with the right authorization and information.

Below are the pre-call requirements for Individual tax payers.

  • Birthdates & Social Security card(s) for those on the tax return in question.
  • An Individual Taxpayer Identification Number (ITIN) letter if you don’t have a Social Security number (SSN)
  • Your filing status – Single, Head of Household, Married Filing Joint or Married Filing Separate
  • Your prior-year tax return for verification (The IRS may ask questions to verify your identity)
  • A copy of the tax return you’re calling about.
  • Any letters or notices the IRS has sent you.
Official NamePurposeNumber
Main Phone NumberThis is the main IRS phone number, it also doubles as the number for individuals (below)1-800-829-1040
IRS Tax Help Line For IndividualsIf you're an individual filer, this is the line for you. 1-800-829-1040
IRS Tax Help Line For BusinessesIf you're calling on behalf of a business, this is the correct number. 1-800-829-4933
Order Tax Forms & PublicationsNeed to order tax forms? This is the number for that.1-800-829-3676
Employer Identification Numbers (EIN)Get information on EIN's.1-800-829-4933
TTY/TDD HotlineFor those with hearing impairments.1-800-829-4059
Exempt Organizations, Retirement Plan Administrators & Government. If you qualify as an exempt organization this is the number to call.1-877-829-5500
Taxpayer AdvocacyNeed a tax advocate to help with tax issues? Call this number.1-888-912-1227
Electronic Federal Tax Payments System (EFTPS)This is the EFTPS Helpline.1-888-796-1074

IRS Phone Scams

No IRS phone list would be complete without mentioning one of the biggest scams every year during tax season – as the scam itself involves a phone.

In the last few years, the IRS has seen an uptick in a particular scam that involves scammers claiming to be IRS officials/agents and using aggressive tactics (threats of jail) to coerce unaware taxpayers into paying this bogus tax bill with cash, pre-paid debit cards or a direct wire transfer.

In just 3 years (from 2013 to 2016) the IRS has verified over 896,000 attempted scams with an estimated 5,000 taxpayers falling victim to the tune of over $26,000,000!

Don’t be a victim! If someone calls you claiming to be the IRS, here are 5 things a real IRS representative will never do.

  • Demand an immediate payment without first mailing you a bill. In fact, they won’t even talk about the taxes you owe unless they’ve done that!
  • Demand that you pay taxes without an appeal. You are always given the chance to appeal, and it will be in writing.
  • Require you to use a specific payment method to pay your taxes. This means they aren’t going to ask you to drop off cash, or wire them the payment.
  • Ask for credit or debit card numbers over the phone. The IRS doesn’t do this. Ever.
  • Threaten to involve the police or other arresting authorities.

If you can keep this in mind the next time someone calls claiming to be the IRS and demanding payment, you should know exactly what to do – hang up!

In Conclusion

When you need help with IRS-related issues, the IRS is usually only a phone call away. Wait times during peak business hours in the tax season (January 1st – April 15th) can often be very long, with some people seeing 30+ minute wait times to speak directly with an agent!

There are a few tricks you can use to get ahold of an IRS agent quicker, but they almost all require you to call during off-peak hours, which is early morning EST and later PST.

When it’s finally time for you to do your taxes, please consider using Everlance to track your business mileage and expenses. We have the #1 rated mileage & expense tracker in the App Store and on Google Play. Over 400,000 people (and businesses!) use Everlance to keep track of their expense-related deductions.

For more information on what Everlance does, please check out these pages.


Everlance is the #1 rated mileage and expense tracking solution. Download our award winning app on the Appstore & Google Playstore or try our mileage and expense solution for your company.

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